Hi Bell Environmental.
I just had my first bed bug treatment yesterday. Your guys were amazing. Really professional, respectful of my space, and it was obvious that they knew what they were doing. Anyway, thanks again! I’m really happy with the service I’ve gotten.
Thanks!

I am writing to thank Bell Environmental.  Your company helped us on short notice and gave us fantastic service.   I will always think to call you first when it comes to any type of pest control. 

Dear Bell,
I just finished my bed bug treatments from Bell Environmental. Thank you! I am writing to say what a great company you have and how pleased I was with your technicians Jason and Don. They were professionals.  Thanks for getting rid of my bugs.

Dear Bell,
I just scheduled my 2nd bed bug treatment and am writing to compliment the team that came to my home to do my 1st treatment. I have workers in and out of my home all of the time for painting, etc., and I also own my own business – and I have never come across such nice people as your technicians. Your team of Dan, Don, Dave, and Dave H. were patient and answered all of my questions even when I was on the verge of tears. Thanks for your really good service and for getting rid of my bed bugs. 

Dear Bell Environmental,
Mark C. and his beagle Esme –such a great team! Very thorough and Mark was personable and knowledgeable with lots of good info. Really appreciate everyone at Bell’s service and attitude. Things went well from the first phone contact with you – Refreshing to feel in good hands from the start!

Dear Bell Customer Service,
I wanted to thank you so much! I really appreciate your taking the extra time with me to listen and counsel me through my bed bug concerns and to send Jason over. You were wonderful. If I can ever return the favor, just let me know.
Thanks Again,

Dear Bell Environmental,
I just wanted to inform you that shortly after my mother’s home was treated on Monday she sounded like a different person. That is directly attributed to the group of gentlemen that went out and not only treated her residence but provided her with stellar customer service! My mother spent the entire weekend anxious and going through a roller coaster of emotions. When Don, Julio, and Jason arrived they really eased her mind and put her fears to rest. They took their time to assure her that they were going to do the best job possible and took their time to address her concerns. My mom is a woman in her 60’s partially disabled and loquacious. I’m so grateful for the care and compassion they treated her home; but especially the compassion they gave to my mom. My mom requested if they can come back, and do the second treatment if and when your office determine they are ready. I fully intend on informing my organization of the experience I had (which was excellent) and my mothers experience.
My Sincerest Thanks,

Dear Bell Environmental,
I just wanted to say thanks for all of your help. This was completely a shocking experience. My wife and I are such germaphobes it’s not even funny. This bedbug thing almost put me / us over the edge. All of the people from Bell Environmental were great. They were professional, kind, thorough, and sympathetic with a dash of humor at times.
Thankfully I have no more bites. Without knowing you this would have been nearly impossible overcome.
Best regards,

Dear Bell Customer Service,
We wanted to take the time to acknowledge the team of employees who performed their services in rectifying a very difficult situation for us. The professionalism, knowledge, and especially the concern that your employees exhibited to us as greatly appreciated. They always made us feel comfortable regardless of the many phone calls placed and questions asked of them throughout the process. It began with a Sunday morning phone call placed to your company which was promptly answered by Mike. We were made to feel that he treated our situation with a true sense of urgency, and came to our house within a matter of hours. He took the time to investigate the issue thoroughly, and proposed a solution to the problem. Although the pricing was more costly than some of your competition, because of the initial contact with Mike, we decided to secure your services. From that point on our comfort level only improved as we dealt with your supervisor Matt and his team of technicians. We’d especially like to thank him for all the visits he made to ensure that the problem was being addressed correctly. We would also like to acknowledge the 7 technicians who showed their knowledge and professionalism when they came to our home to help us get rid of our problem. And a special thank you to your Jack Russell detective Sparky and his handler Andrew. We are obviously very pleased that we chose your company, and if need be, we would highly recommend your services. Thanks again to all for the excellent service and concern you showed.
Yours Truly,

I am writing to sing the praises of your Entomologist Field Supervisor. His professionalism, scientific background, obvious command of the state of the art information concerning the eradication of bed bugs, patience and honesty were a ray of bright light during a very stressful situation.
Like most of your clients, I called your company seeking answers to my questions concerning how to prevent bed bugs. As opposed to other companies I spoke to, your supervisor gave straight forward, consistent explanations and took the time to insure that I was confident in the process. After speaking to him on the phone, I knew that your company was the one I would work with. Not only did he explain all of the steps of the process to me clearly, he took pictures of the process and had them sent to me contemporaneously so that I could be assured that the services I purchased were truly the services I received. This was extremely important to me as I had heard directly from other exterminating companies that this was often not the case. Your supervisor always returned my calls promptly, coordinated my services with the delivery companies and followed through in every respect.
You are very fortunate to have such a dedicated and knowledgeable employee. In these situations, it is just the kind of customer service and honest delivery of services that you offer that makes all of the difference. Because of this, I will recommend your company to anyone who requires your services.
Thank you once again for all of your help.
Yours Truly,

Dear Bell,
I want to thank your inspector for coming to our apartment on Saturday morning to inspect a potential bed bug scare.
When my wife and I thought we saw a bedbug at 4 am early Saturday, we called Bell Environmental immediately. By 9:30, your customer service representative Shannon had called me back and could not have been more accommodating in calming my nerves and describing the options for treatment and the process around it. I know that you were finishing up at a client site in the city but when you heard about our scare, you came right over. You couldn’t have been more professional and assuring. I also appreciate your taking the time to educate us and our super. I was so happy when you determined that it was NOT bed bugs.
If we ever had a problem again, I’d call you immediately. Thanks again for being so responsive, helpful, assuring and professional.
All the best,

Dear Bell Environmental:
I wanted to take a moment to compliment several of your employees who have been helping us to eliminate the bed bugs in our apartment.
Julio, who worked to apply the InstantFreeze was extraordinarily helpful. He and his associate Scott were pleasant, thoughtful and careful. They were willing to take extra time and extra care around our home and we were comfortable leaving them alone to do the work necessary.
In addition, I appreciate their meticulous work and attempts to ensure as much as possible that the infestation was completely eradicated. They were completely professional, reassuring and efficient in their job. I am very pleased with their work.
Your sales representative, Jason, has also been extraordinarily patient and helpful and was always available to listen for a call on his cell phone.
He never seemed to be bothered by questions and was courteous and flexible.
He didn’t always tell me what I wanted to hear, but he would always respond and listen to what I had to say.
Sincerely,

Thank you for getting rid of the bedbugs. It has been six months and I haven’t seen any.
Thank You So Much,

Dear Bell Environmental,
I’m writing to commend the professional service that Jason provided in his capacity as Bell Environmental’s specialist exterminating the infestation of bed bugs that had invaded my apartment. I am impressed with his thorough attention to detail in destroying all of the bug havens. His courtesy and good nature compliments his professionalism. Bell Environmental is very well represented by this young man.
I would also like to commend Senior Inspector, Jason for his accurate assessment of my infestation problem and advice for treatment; and Bell’s informative telephone representatives for their help.
Sincerely,

Good Afternoon Bell Environmental.
It was a pleasure meeting Mark and your canine detective Esme today. Glad to hear we are free of bed bugs and thanks you for your informative info. Wishing you a Happy, Healthy and Prosperous New Year.